LimeRoad Customer Care Number
LimeRoad’s official toll-free number, support email, grievance officer contact, and office address — verified directly from LimeRoad’s own Contact Us page and updated for 2026.
01About LimeRoad
LimeRoad is an Indian online fashion and lifestyle marketplace covering women’s, men’s, and kids’ clothing along with home decor. Like most e-commerce platforms, most customer queries relate to orders, returns, refunds, and account issues — which is why having the correct, verified support contact matters.
02LimeRoad customer care number & email
Cross-checked directly against LimeRoad’s official Contact Us page on limeroad.com. Support hours and contact details can change — if anything on this page looks outdated, verify again on the official contact page before relying on it.
03Other official contact channels
LimeRoad maintains separate email addresses for different types of queries — using the right one gets you a faster, more relevant response than routing everything through general support.
| Purpose | |
|---|---|
| General customer support | heretohelp@limeroad.com |
| Corporate sales | sales@limeroad.com |
| Business queries | business@limeroad.com |
| New vendor registration | vendor@limeroad.com |
| Seller queries | seller@limeroad.com |
| HR queries | hr@limeroad.com |
| PR queries | pr@limeroad.com |
| Scrapbook-related queries | scrapbooks@limeroad.com |
limeroad.com/customer-support — FAQ & Help section
LimeRoad: Online Fashion Shop — order status, returns, and chat support built into the app
04How to escalate a complaint
- Start with customer support — call 01246650600 (10 AM–7 PM) or email heretohelp@limeroad.com with your order ID and issue.
- Give it 48 hours — that’s LimeRoad’s stated response window for email queries.
- If unresolved, escalate to the Grievance Officer — email grievanceofficer@limeroad.com (Mon–Fri, 10 AM–6 PM), addressed to the Grievance Redressal Officer, V-Mart Retail Ltd, 5th Floor, Plot No. 48, Sector-44, Gurgaon-122001.
- Keep records — order ID, screenshots, and all correspondence dates, in case you need to escalate further to a consumer forum.
05Common issues customer care handles
- Order and delivery issues — delays, wrong item, missing package
- Returns and exchanges — request within 7 days of delivery; exchange subject to stock availability
- Refunds — initiated within 7–10 business days to the original payment method once the returned product reaches the warehouse
- Payment issues — failed transactions, amount deducted but order not placed
- Account and login issues — password resets, LR Credits queries
06Verify before you call — avoid fake listings
Searches for “customer care number” are heavily targeted by unrelated third-party sites listing unverified numbers. The number and emails on this page were cross-checked directly against LimeRoad’s own contact_us page — but details can change, so it’s still worth a quick habit check:
Before calling any number for LimeRoad or any company: confirm it matches what’s on their official site or app. Never share an OTP, UPI PIN, or full card number over a call — LimeRoad’s real support team won’t ask for these to resolve an order or refund issue.
07Frequently asked questions
What is the LimeRoad customer care number?
01246650600, available 10 AM to 7 PM daily, verified directly from LimeRoad’s official Contact Us page.
What is LimeRoad’s customer support email?
heretohelp@limeroad.com for general queries. LimeRoad states a response time of within 48 hours.
How do I escalate an unresolved complaint?
Email the Grievance Officer at grievanceofficer@limeroad.com (Mon–Fri, 10 AM–6 PM) if your issue isn’t resolved through general support.
How long does a LimeRoad refund take?
Refunds are initiated within 7–10 business days to your original payment method after the returned product is received at the warehouse.
What is LimeRoad’s return window?
You can request a return or replacement within 7 days from the date of delivery.
Can I exchange a product on LimeRoad?
Yes, if the replacement product is available and in stock.
Where is LimeRoad’s office located?
4th & 5th Floor, Plot No. 48, Sector 44, Near HUDA City Center Metro Station, Gurgaon, Haryana – 122001, India.
Is there a separate email for vendor or seller queries?
Yes — vendor@limeroad.com for new vendor registration and seller@limeroad.com for existing seller queries.
Is LimeRoad customer care available 24/7?
No — phone support runs 10 AM to 7 PM. Email support is available anytime, with responses typically within 48 hours.
How do I know a “LimeRoad customer care number” I found elsewhere is genuine?
Cross-check it against the number on this page or LimeRoad’s own contact_us page directly. Be cautious of numbers listed only on unrelated complaint or directory sites.
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